1. Overview

SocialBoost ("the Platform") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services. By using the Platform, you agree to the practices described in this policy.

2. Information We Collect

All orders are placed through our support channels (Telegram / WhatsApp). We may collect the following information:

• Social media links or usernames: Provided by you when placing an order. Used solely to fulfill your purchased service.
• Order details: Product ID, quantity, and service type. Used to process and track your order.
• Chat history: Conversations with our support team. Used for order processing, after-sales support, and dispute resolution.
• Payment information: Your USDT wallet address (transaction record only). Used for reconciliation and refunds. We do not store your private key or full wallet credentials.
• Access data: IP address, browser type, and visit timestamps. Used for site security and performance monitoring.

3. How We Use Your Information

We use the information we collect exclusively for the following purposes:

• Fulfilling your social media growth order
• Processing orders, refills, and refund requests
• Responding to your inquiries and support requests
• Detecting and preventing fraudulent activity
• Improving our service quality

We will never use your information for any purpose beyond those listed above.

4. Information Sharing

We do not sell, rent, or trade your personal information. Exceptions include:

• Service fulfillment: Your social media link or username is passed to our upstream suppliers solely to execute your order. Suppliers receive only the minimum data required.
• Legal compliance: We may disclose information if required by law or a lawful government request.

5. Information Security

• We implement reasonable technical and administrative measures to protect your data from unauthorized access, disclosure, or misuse.
• Our support channels (Telegram / WhatsApp) use end-to-end encryption.
• We will never ask for your social media account password. Any request claiming to be from us asking for a password is fraudulent — please report it immediately.
• The security of cryptocurrency transactions is ensured by the blockchain network. Keep your private key safe.

6. Data Retention

We retain your information only for as long as necessary to provide our services and handle after-sales support. Once an order is complete and the refill window has passed, the associated data is no longer actively used. Chat record retention is governed by the policies of the respective messaging platforms (Telegram / WhatsApp).

7. Cookies & Tracking

This website may use basic session cookies to maintain functionality and improve user experience. We do not use cross-site tracking cookies or share your browsing behavior with advertisers. You may disable cookies via your browser settings, though some features may be affected.

8. Minors

Our services are intended for users 18 years of age or older. We do not knowingly collect information from minors. If you believe a minor has used our services, please contact support immediately.

9. Your Rights

You may contact support at any time to:

• Request access to the personal information we hold about you
• Correct inaccurate personal information
• Request deletion of your personal information (subject to legal retention requirements)

10. Policy Updates

SocialBoost reserves the right to update this Privacy Policy at any time. Changes will be posted on this page. For major updates, we will notify active users through our support channels. Continued use of the Platform after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please reach out via the "Contact Support" button at the top of the page. We respond within 24 hours.